Gaining new customers is at least four times more costly than keeping current customers. Great effort and cost are required to compensate for customer loss and regain reputation. It is important that you apply the ISO 10002 standard in order to retain current customers and not to suffer from high costs.
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WHY IS THE ISO 10002 QUALITY STANDARD AND QUALITY CERTIFICATE IMPORTANT?
It is a standard of practice that involves systematically tracking and resolving customer complaints in order to perfect your customer relationships. This standard will be provided to your company to be adapted to your business and put into practice. Thus, you will receive the Quality Certificate and you will continue to keep your document as the practice continues. |
HOW CAN YOU RECEIVE OUR ISO QUALITY CERTIFICATE?
- One of the management or other team will be appointed as "ISO Quality Representative" in addition to his current position
- The ISO 10002 procedure, which we will supply and train you about it, will be applied
- You are entitled to receive ISO Quality Certificate. Certificate renews every year with an audit
- One of the management or other team will be appointed as "ISO Quality Representative" in addition to his current position
- The ISO 10002 procedure, which we will supply and train you about it, will be applied
- You are entitled to receive ISO Quality Certificate. Certificate renews every year with an audit